Annual Maintenance Contract (AMC)
Annual maintenance contracts outlining regular check-ups and routine work to regulate the performance and quality output will be the core area of our field services division.
AMC Safeguard our clients from incurring un-expected expenditure in the event of IT Health breakdown. Our skilled workforce is well equipped to restore their products back to its normal working condition quickly and cost effectively through the use of genuine components.
We provide quick, efficient and dedicated services to our clients. We have a long reference list of satisfied clients to our credit.
The services include
- Server Support
- Desktop Support
- Network Support
- Email Management
- Bandwidth & Link Management
- Backup Management
- Anti-virus Management
- Security Management
- Power Management
- Wireless Networking
- Remote Support.
- Notebook Repair & Service
COMPREHENSIVE AMC BENEFITS
- All parts covered for COMPUTER SYSTEM / LAPTOP / PRINTERS except consumable .
- Instant service / 2 TO 4 hours response time / 4 TO 8 hours resolution time.
- All types of virus threats support.
- Periodic servicing will be carried out every three months.
- MONITOR / LCD / PRINTER will be repaired on site to maintain less down time.
- Faulty parts will be repaired or replaced with the genuine parts.
- Only user misuse or physical damages are not covered.
"Customer's service to Customer's Satisfaction".